Chapter 21: GMTSS Policies and Procedures

 

The Market America Global Meeting, Training and Seminar System provides for the development of a systematic, coordinated and comprehensive business introduction, training, motivational and support system in every location where there is Market America organizational growth. The program is comprised of various types of meetings, trainings, seminars, conferences and conventions. The following are guidelines when implementing the GMTSS:


SEC.  1     PROSELYTIZING

Proselytizing prospects or UnFranchise Owners at any GMTSS event is strictly prohibited. Complaints with respect to this practice should be forwarded to the Vice President of Sales or the Senior Vice President of Market America. UnFranchise Owners who proselytize prospects and/or UnFranchise Owners at GMTSS events will be subject to corrective action procedures by Market America.


SEC.  2    UNFRANCHISE® BUSINESS PRESENTATION (UBP)

UBP Meetings are conducted by a UBP Coordinator on a specific scope and nature of the Market America UnFranchise Business. 

(A)    UnFranchise Business Presentation Coordinator Initial Requirements – an UnFranchise Owner must meet the following requirements to become a UBP Coordinator:

         (1)    Must be a Certified Executive Coordinator or higher UnFranchise Level;

                  (a)   If Certified Executive Coordinator or higher UnFranchise Level that meets these criteria, is not available, the Regional Director will address on a case by case basis.

         (2)    Appointed by the Local Coordinator and approved by the Regional Director and Market America.  

(B)    UBP Coordinators responsibilities

         (1)    Participate as a member of the Local Leadership Team, Local Association and/or Leadership Council.

         (2)    Organize, schedule, promote and manage publicly scheduled UnFranchise Business Presentations within their respective local area.

         (3)    Submit UnFranchise Business Presentations schedule to the Local Coordinator by the meeting submission date 30 days prior to the beginning of the next calendar quarter. 

         (4)    Attend Market America World Conference and International Convention each year.

         (5)    Treat all lines of sponsorship equally and impartially. A UBP coordinator must operate with the highest code of ethics.

         (6)    Assist Local Coordinators in scheduling, managing and logistics of running UBP and Local Seminar events.

         (7)    Make no recording (audio/video) of UBP without the express written approval of the company

         (8)    Ensure that all UBP meetings within the respective area are conducted in accordance with approved content, policy, procedure, rules and regulations.

         (9)    Actively monitor area’s UBP meetings for conflicts and dispute resolution. (Non-resolvable conflicts or problems should be reported to the Local Coordinator or Regional Director. Final resolution should be directed to the Vice President of Sales by the Local Coordinator/Regional Director.)

(C)    UBP Ongoing Requirements 

         (1)    Publicly Scheduled and Conducted UnFranchise Business Presentations

                  (a)    UBP Coordinator shall hold between one (1) and four (4) UBPs per month;

                  (b)    In order to maintain UBP status and warrant the appointment of an UBP Coordinator, there must be an average of twenty (20) or more people (UnFranchise Owners and guests) in attendance at these meetings at least once per month. Exceptions must be approved by their respective Regional Director;

                  (c)    Only Speakers Bureau Members may present the “MPCP” section of the UBP. The “Introduction” and “Product” sections may be presented by a Certified Executive Coordinator or higher UnFranchise Level. If a Speakers Bureau Member is unavailable to present the MPCP section, the Regional Director may approve another speaker. However, if the approved speaker is not a Speakers Bureau Member, the speaker will not be compensated;

                  (d)    The UBP Coordinator shall use the most current company approved UBP presentation as provided at UnFranchiseTraining.com (deleting and/or rearranging slides is prohibited);

                  (e)    It is recommended that two (2) presenters be used to present the UBP.  If two speakers are used, one speaker should be used to present the Introduction/Product segment and the second speaker should present the Marketing Plan/Close; and

                  (f)    All UBP meetings shall be scheduled and submitted to the GMTSS Online system for each calendar quarter, thirty (30) days prior to the beginning of next calendar quarter. 

(D)    UnFranchise Business Presentation Content and Delivery

         (1)    UnFranchise Business Presentation Overview: A professional UnFranchise Business Presentation meeting should be divided into two segments:

                  (a)    Introduction and Product Presentation– 20 minutes (end of partner store section). This should be a brief overview of our company and products.  

                  (b)    Management Performance Compensation Plan and Close – 45 minutes 

         (2)    UnFranchise Business Presentation Meeting Outline:

                  (a)    UBP Coordinator welcomes UnFranchise Owners and Guests to the presentation.

                  (b)    UBP Coordinator gives a professional introduction of Speaker #1 who will introduce the company, our exclusive products and the SHOP.COM website.

                  (c)    Speaker #1 gives a professional introduction of Speaker #2 (Speaker #2 will do the MPCP Presentation).

                  (d)    Close with a slide provided by the UBP Coordinator promoting the next scheduled UBP meetings, Local Seminars, District Conference, and/or Regional Convention.

(E)    Attire: All presenters at a UBP should wear business attire. UnFranchise Owners and guests should wear business casual (no shorts or jeans).  

(F)    UBP Coordinators have the following financial responsibilities: 

         (1)    UBP Coordinators shall submit (by email) an Event Financial Report (EFR) within five days after the event to the respective meeting to the Local Coordinator, Regional Director, and GMTSS Department;

         (2)    UBP Coordinator shall establish and maintain a separate checking account to deposit funds from ticket sales and pay for expenses associated with holding these meetings.  

         (3)    Honorariums shall not be paid to the Presenter of the “MPCP” section of the UBP; however, presenters will be compensated from funds remaining after all expenses from the meeting have been paid. However, if the approved MPCP presenter is not a Speakers Bureau Member, the presenter will not be compensated and any percentage of the funds designated to the Presenter of the MPCP shall be deposited in the Meeting Fund.  Remaining funds (if applicable) shall be distributed as follows:

                  (a)    25% to the UBP Coordinator

                  (b)    25% to the Meeting Fund

                  (c)    50% to the Presenter of the MPCP (If a category 1 or 2 Speakers Bureau Member)

         (4)     Copies of bank statements and bank tracking sheets are to be submitted (email) to the respective Local Coordinator, Regional Director and GMTSS Department every three (3) months. The statements for any given quarter are to be submitted by the same time UBP Coordinators submit their next quarter meetings onto the GMTSS online system which is the end of November, February, May and August. (e.g., Q1 bank statements are due by May).

         (5)    The following shall be considered legitimate front-end expenses for UBPs (Receipts must be provided upon request):

                  (a)    Speaker’s Parking (as applicable)

                  (b)    Meeting Room

                  (c)    Ticket Printing

                  (d)    Name Badges

                  (e)    Promotional Flyers

                  (f)    Audio/Visual Rental 

         (6)    For purchase of any equipment over $100, UBP Coordinator must submit an Equipment Pre-Purchase Agreement Form to the respective Regional Director for approval. Once purchased, receipts must be copied and sent to the GMTSS department.

         (7)    Any equipment purchase with funds in the Local Seminar Account or UBP Account becomes property of the GMTSS. If the position of Local Coordinator or UBP Coordinator changes, for any reason, all equipment will be turned over to the new Coordinator within two (2) weeks.


SEC.  3      LOCAL SEMINARS

A Local Seminar is a more in-depth Basic 5 presentation that lasts five and a half (5.5) hours and features a Guest Speaker who is an approved Speakers Bureau Member. Local Seminars are governed by the following guidelines: 

(A)    Local Coordinator Ongoing Qualifications: An UnFranchise Owner must meet the following requirements to become a Local Coordinator, as well as, to renew status as a Local Coordinator, each year:

         (1)    Must be a Certified Executive Coordinator or a higher UnFranchise Level and a Speakers Bureau Member;

         (2)    Be recommended by the Regional Director of the respective area and Market America.
If a Certified Executive Coordinator or higher UnFranchise Level that meets the criteria is not available, the Regional Director will address on a case by case basis.  

(B)    Local Coordinators Ongoing Responsibilities:

         (1)    Lead the Local Leadership Team/Council and Local Association.

         (2)    Organize, schedule, fund through Local Account, promote and manage Local Seminars. 

         (3)    Appoint UnFranchise Business Presentation Coordinators in appropriate areas of growth within their respective locals; ensure that UnFranchise Business Presentation Coordinators are conducting meetings within the guidelines and in accordance with company’s most current/updated policies, procedures and approved content. 

         (4)    Coordinate with UBP Coordinators in scheduling and promotion of UnFranchise Business Presentation Meetings within his or her local area.

         (5)    Approve all scheduled GMTSS meetings and trainings in their local areas to avoid schedule conflicts.

         (6)    Submit Local Seminar schedules on the GMTSS Online System for approval by the Regional Director, and/or the Vice President of Sales.

         (7)    Attend and promote Market America World Conference and Market America International Convention each year.

         (8)    Treat all lines of sponsorship equally and impartially.

         (9)    Assist in scheduling, managing and logistics of running District Conference events.

         (10)    Sign a Local Coordinator Agreement and comply with its content.

         (11)    Ensure that Local Seminar events are conducted in accordance with meeting room setup, mechanics and format as set forth in the GMTSS.

         (12)    Ensure that all Basic 5 Trainings and New UnFranchise Owner Trainings within his or her area are conducted in accordance with approved content, policy, procedure, rules and regulations.

         (13)    Make no recordings (audio/video) of any event without the express written approval of the Vice President of Sales.

         (14)    Randomly monitor meetings and trainings in his or her area for compliance with policies and procedures as defined by company. Actively monitor local area for conflicts and dispute resolution. (Nonresolvable conflicts or problems should be reported to the Regional Directors. Final resolution should be requested from the Vice President of Sales.)

         (15)    Assist, promote and sell tickets to all area meetings, trainings, seminars, conferences, conventions and corporate sponsored events (including local training conducted by trainers from outside areas).

(C)    Publicly Scheduled & Conducted Local Seminars:

         (1)    In order to maintain Local Coordinator status, Coordinator must schedule at least one (1) UnFranchise Business Presentation Meeting each month in the GMTSS Online for the immediate geographic area and must have a goal to sell at least 100 tickets or more to the respective Local, District and Regional.

         (2)    Coordinator shall schedule and submit Local Seminar event dates to the GMTSS Online for each calendar quarter thirty (30) days prior to the beginning of the next quarter. Coordinator shall consult with their Regional Director prior to scheduling, if needed.

         (3)    Local Seminars cannot be scheduled within one (1) month of any corporate sponsored Regional Convention, World Conference, or International Convention (Any exception must be approved by the Vice President of Sales).

         (4)    Only Category 2 Speakers Bureau Members are eligible to speak/train at a Local Seminar 

         (5)    There is no cap/limit to the number of tickets that may be sold for a Local Seminar provided an appropriate facility can be secured.

         (6)    Local Seminar agendas shall consist of at least five (5) hours of training time and thirty (30) minutes of recognition.

         (7)    A Local Seminar must have one (1) featured speaker. Any additional speaker needs to be approved by the Regional Director.

         (8)    Coordinator must schedule at least two (2) and no more than seven (7) Local Seminars in a calendar year.

(D)    Local Coordinators have the following financial responsibilities: 

         (1)    Shall submit (email) an Event Financial Report (EFR) within twenty (20) days after the event to the respective Regional Director and GMTSS Department. All proceeds shall be distributed in accordance with the EFR.  

         (2)     Shall establish a separate checking account requiring two signatures to deposit funds from ticket sales and pay expenses associated with Local Seminars. 

         (3)     The following are considered legitimate front-end expenses for Local Seminars: (Receipts must be provided upon request).

                  (a)    Speaker Honorarium (in accordance with guidelines and sent to the speaker two weeks prior to the event date);

                  (b)    Speaker Travel such as Airfare/Mileage (spouse can be included if speaking 25% or more at the Local);

                  (c)    Speaker Hotel Accommodations (night prior to and night of the Local Seminar);

                  (d)    Speaker Meals (includes Local Coordinator and “Shadows” meals) Shadow and spouses as applicable with a max of 6 people (speaker and spouse; local & spouse; and shadow & spouse);

                  (e)    Speaker Gift Basket/Snacks (≤ $50);

                  (f)    Speaker Gift (≤ $100);

                  (g)    Speaker Money for Travel for meals, parking, taxis to and from departing airport (≤ $200.00 with honorarium);

                  (h)    Seminar Room (must disclose if room rate was negotiated in exchange for meals, room rentals, etc.);

                  (i)    Seminar Room Setup (minimal);

                  (j)    Audio/Visual rental (cannot charge rent for the trainer’s personal equipment);

                  (k)    Wrist Bands/ Name tags;

                  (l)    Insurance;                  

                  (m)    Audio/Visual Engineer (≤ $250, if not included in rental);

                  (n)    Tickets and Promo Flyers;

                  (o)    Speaker’s needs (company approved handouts only); and

                  (p)    Transaction fees by Visa/Master Cards.

         (4)    The following shall be considered legitimate back-end expenses for Local Seminars and must be paid for out of the Local    Association’s forty-five percent (45%) distribution as applicable. Legitimate back end expenses can only be spent if the event is profitable and cannot exceed the profit allocated to the association:

                  (a)    Giveaways / On-Time Drawings (≤ $100);

                  (b)    Challenge Winner Certificates/Awards (≤ $100);

                  (c)    Receptions for Challenge Winners (≤ $300); and

         (5)     The following shall be considered legitimate ongoing expenses of Local Association funds:

                  (a)    Bank/Accounting Expenses; and

                  (b)    Monthly merchant account fees.

         (6)     For purchase of any equipment over $100.00, the Local Coordinator must submit an Equipment Pre-Purchase Agreement Form to the respective Regional Director for approval. Once purchased, receipts must be sent to the GMTSS department.

         (7)    Any equipment purchased with funds in the Local Seminar account or UBP Account becomes property of the GMTSS Meeting System. If the position of Local Coordinator or UBP Coordinator changes, for any reason, all equipment will be turned over to the new Coordinator within two (2) weeks.

         (8)    Submitting copies (email) of Local Association bank statements and bank tracking sheets (including documentation describing each transaction) to the respective Regional Director and GMTSS Department every month. Statements must be submitted by the 20th of the following month (e.g. June statements are due by July 20th). 

         (9)    Guaranteeing and covering all deficits resulting from Local Seminar events.

         (10)    Unpaid financial obligations that are not settled in a timely manner and are brought to the attention of Market America may be deducted from Local Coordinator’s commissions and leadership bonuses for payment to satisfy payment.


SEC.  4        DISTRICT COORDINATOR

A District Coordinator is an Independent contractor of Market America with the limited right to conduct District Seminars on a specific scope and nature.  

(A)    District Coordinator Qualifications: An UnFranchise Owner must meet the following requirements to become a District Coordinator, as well as, to renew status as a District Coordinator, each year:

         (1)    be a Professional Coordinator or higher UnFranchise Level;

         (2)    be a Speakers Bureau Member; 

         (3)    be recommended by the Regional Director of the respective area; and approved by Market America

A District Coordinator must meet these requirements each year to maintain status as a District Coordinator. If a Professional Coordinator or higher that meets these criteria is not available, the Regional Director will address on a case by case basis.

(B)     Ongoing requirements

         (1)    Publicly Scheduled & Conducted District Seminars

                  (a)    In order to maintain District Coordinator status, Coordinator must maintain two (2) Local Seminar areas in the GMTSS area 

                  (b)    Coordinator shall schedule and submit District Conference event dates to the GMTSS Online at least six (6) months prior to the event.  Coordinator shall consult with his/her Regional Director prior to scheduling.

                  (c)    District Seminars cannot be scheduled within one (1) month of any corporate sponsored Regional Convention, World Conference, or International Convention (any exception must be approved by the Vice President of Sales).

                  (d)    Only Directors and above who are Category 2 Speakers Bureau Members are eligible to speak/train at a District Seminar 

                  (e)    There is no cap/limit to the number of tickets that may be sold for a District Seminar provided an appropriate facility can be secured.

                  (f)    District Seminar agendas shall consist of at least eight (8) hours of training time and thirty (30) minutes of recognition.

                  (g)    A District Conference must have one featured speaker. Any additional speaker must be approved by the Regional Director.

                  (h)    Coordinator must schedule at least one (1) District Conference per year.

(C)       District Coordinators have the following financial responsibilities:    

         (1)    Ticket Proceeds and Event Expenses:

                  (a)    Coordinator shall submit an email to an Event Financial Report (EFR) within twenty (20) days after the event to the respective Regional Director and GMTSS Department. The District Seminar EFR is uploaded on www.UnFranchisetraining.com. 

                  (b)    Coordinator shall establish a separate checking account requiring two (2) signatures to deposit funds from ticket sales and pay expenses associated with District Seminars.  

                  (c)    The following shall be considered legitimate expenses for District Seminars (receipts must be provided upon request):

                           (i)    Speaker Honorarium (in accordance with guidelines and sent to the speaker two (2) weeks prior to event date);

                           (ii)    Speaker Travel such as Airfare/Mileage;

                           (iii)    Speaker Hotel Accommodations (Night prior to and night of the District Seminar);

                           (iv)    Speaker Meals (includes District Coordinator and “Shadows” meals; Shadow and spouses as applicable. Max of 6 people: Speaker & spouse; District & spouse; Shadow & spouse);

                           (v)    Speaker Gift Basket/Snacks (< $100);

                           (vi)    Speaker Gift (< $100);

                           (vii)    Speaker Reimbursement for Air Travel Incidentals for taxis, parking, baggage fees, food in the airport (< $200 with honorarium);

                           (viii)    Seminar Room (Must disclose if room rate was negotiated in exchange for meals, room rentals, etc.);

                           (ix)    Seminar Room Set-Up (minimal);

                           (x)    Audio/Visual rental (cannot charge rent for the trainer’s personal equipment);

                           (xi)    Wrist Bands/ Name tag;

                           (xii)    Insurance;

                           (xiii)    Audio/Visual Engineer (< $250, if not included in rental);

                           (xiv)    Tickets, Promo Flyer;

                           (xv)    Speaker’s needs (Company approved handouts only);

                           (xvi)    Give Aways/On-Time Drawings (< $150);

                           (xvii)    Challenge Winner Certificates/Awards (< $250),

                           (xviii)    Receptions for Challenge Winners (< $500);

                           (xix)    Leadership Council Dinner (< $800); and

                           (xx)    Merchant Account Fees.

                  (d)    The following shall be considered legitimate ongoing expenses of District Association funds:

                           (i)    Bank/Accounting Expenses; and

                           (ii)    Monthly merchant account fees.

                  (e)    For purchase of any equipment over $100.00, Coordinator must submit an Equipment Pre-Purchase Agreement Form to the respective Regional Director for approval. Once purchased, receipts must be copied and sent to the GMTSS department.

                  (f)    Any equipment purchased with funds in the District Conference Account becomes property of the GMTSS. If the position of District Coordinator, for any reason, all equipment will be turned over to the new District Coordinator within two (2) weeks.

                  (g)    Copies of District Association bank statements and bank tracking sheets (including documentation describing each transaction) shall be submitted (email) to the respective Regional Director and GMTSS Department every month.  Statements must be submitted by the 20th of the following month (e.g., June statements are due by July 20th).

                  (h)    Coordinator is responsible for guaranteeing and covering all deficits resulting from District Conference events. 

                  (i)    Unpaid financial obligations that are not settled in a timely manner and are brought to the attention of Market America may be deducted from Coordinator’s commissions and leadership bonuses for payment to satisfy payment.


SEC.  5       REGIONAL DIRECTOR

A Regional Director is an independent contractor of Market America with the limited right to conduct Regional Conventions of a specific scope and nature and to represent himself/herself as a Market America Regional Director.

(A)     Regional Directors: An UnFranchise Owner must meet the following requirements to become a Regional Director, as well as, to renew status as a Regional Director, each year:

         (1)     be a National Supervising Coordinator or higher UnFranchise Level;

         (2)    be a Speakers Bureau Member; 

         (3)    be recommended by the Director of GMTSS and approved by Market America  
A Regional Director must meet these requirements each year to maintain status as a Regional Director. 

(B)     Ongoing Requirements

         (1)    Publicly Scheduled & Conducted District Seminars.

                  (a)    Have a set area to sell World Conference or International Convention tickets at the Regional Convention.

                  (b)    Director shall schedule and submit Regional Convention event dates to the GMTSS Online at least six (6) months prior to the event. Director shall consult with Vice President of Sales prior to scheduling.

                  (c)    Regional Convention cannot be scheduled within one (1) month of any corporate sponsored World Conference or International Convention.

                  (d)    Only executive sales team members and corporate officers are eligible to speak/train at a Regional Convention in accordance with the following honorarium guidelines:

                           Tickets Sold to Regional    Honorarium
                           500-1500                              $2,500
                           1501-2500                            $5,000
                           2501+                                   $7,500

                  (e)    There is no cap/limit to the number of tickets that may be sold for a Regional Convention provided an appropriate facility can be secured.

                  (f)    Regional Convention agendas shall consist of at least two (2) days of training and forty-five (45) minutes of recognition.

                  (g)    A Regional Convention must have one featured speaker. Any additional speaker must be approved by the Vice President of Sales.

                  (h)    Director must schedule at least one (1) Regional Convention per year.

(C)       Regional Directors have the following financial responsibilities:

         (1)    Director shall establish a separate checking account requiring two (2) signatures to deposit funds from ticket sales and pay expenses associated with Regional Conventions.  

         (2)    After all expenses associated with the Regional Convention have been paid, the remaining funds shall be distributed as follows: 

                  (a)    90% to the Regional Director

                  (b)    10% to the Regional Association Event Fund

         (3)    The following shall be considered legitimate suggested expenses for Regional Conventions (receipts must be provided upon request):

                  (a)    Speaker Honorarium (in accordance with guidelines and sent to the speaker two (2) weeks prior to event date);

                  (b)    Speaker Travel such as Airfare/Mileage;

                  (c)    Speaker Hotel Accommodations (Night prior to and night of the Regional Convention);

                  (d)    Speaker Meals (includes Regional Director and “Shadows” meals; Shadow and spouses as applicable. Max of 6 people: Speaker & spouse; Director & spouse; Shadow & spouse);

                  (e)    Speaker Gift Basket/Snacks (< $100);

                  (f)    Speaker Gift (< $100);

                  (g)    Speaker Reimbursement for Air Travel Incidentals for taxis, parking, baggage fees, food in the airport (< $200 with honorarium);

                  (h)    Convention Room (Must disclose if room rate was negotiated in exchange for meals, room rentals, etc.);

                  (i)    Convention Room Set-Up (minimal);

                  (j)    Audio/Visual rental (cannot charge rent for the trainer’s personal equipment);

                  (k)    Wrist Bands/ Name tag;

                  (l)    Insurance;

                  (m)    Audio/Visual Engineer;

                  (n)    Tickets, Promo Flyer;

                  (o)    Speaker’s needs (Company approved handouts only);

                  (p)    Give Aways/On-Time Drawings ($250);

                  (q)    Challenge Winner Certificates/Awards ($500);

                  (r)    Receptions for Challenge Winners ($1,000);

                  (s)    Leadership Council Dinner ($1,200); and

                  (t)    Merchant Account Fees.

         (4)    The following shall be considered legitimate ongoing expenses of Regional Association funds:

                  (a)    Bank/Accounting Expenses and

                  (b)    Monthly merchant account fees.

         (5)    For purchase of any equipment over $100.00, Director must submit an Equipment Pre-Purchase Agreement Form to the Vice President of Sales for approval. Once purchased, receipts must be copied and sent to the GMTSS department.

         (6)    Any equipment purchased with funds in the Regional Convention Account becomes property of the GMTSS. If the position of Regional Director changes, for any reason, all equipment will be turned over to the new Regional Director within two (2) weeks.

         (7)    Copies of Regional Association bank statements and bank tracking sheets (including documentation describing each transaction) shall be submitted (email) to the Vice President of Sales and GMTSS Department every month.  Statements must be submitted by the 20th of the following month (e.g., June statements are due by July 20th).

         (8)    Director is responsible for guaranteeing and covering all deficits resulting from Regional Convention events. 

         (9)    Unpaid financial obligations that are not settled in a timely manner and are brought to the attention of Market America may be deducted from Director’s commissions and leadership bonuses for payment to satisfy payment.


SEC.  6      MARKET AMERICA’S APPROVED SPEAKERS BUREAU PROGRAM

Speaking at an approved Market America or Global Meeting, Training and Seminar System event is a privilege. It is imperative that we protect the integrity of the system as well as the quality of information shared at such events.

(A)    Speaker Bureau Qualifications: An UnFranchise Owner must meet the following requirements to become a Speaker Bureau, as well as, to renew status as a Speaker Bureau Member, each year:

         (1)    Speaker must be an active member in good standing of his/her Local GMTSS Association (i.e., abiding by all policies established by their respective Local Association including, but not limited to pre-purchase ticket requirements).

         (2)    Speaker must be an UnFranchise Owner in good standing (i.e., have no judgments pending by the Corrective Action Board or the Dispute Resolution Board).

         (3)    Speaker must attend the Market America International Convention and World Conference annually. 

         (4)    Speaker must be recommended by their Local Coordinator and Regional Director of the respective area and approved by Market America As a Speakers Bureau Member, Speaker represents Market America’s elite UnFranchise Owners. You must be irreproachable, above question, and never make disparaging statements concerning Market America, the Management Team, UnFranchise Owners or fellow teammates at such events. Your approval and maintaining of your Speakers Bureau status is based upon your performance in the business and as a public speaker, your integrity, and proven loyalty to Market America. Failure to meet these qualifications will result in immediate termination of this speaking contract.

(B)    Speakers Bureau have the following ongoing requirements:

         (1)    Categories: 

                  (a)    Legacy Speaker: Legacy Speakers may present at a public UnFranchise Business Presentation (“UBP”) and conduct Basic Five (“B5”) trainings. Legacy Speaker must:

                           (i)     Earn one million dollars in commissions

                           (ii)     Attend World Conference and International Convention; and

                           (iii)    Legacy Speakers must be approved by their Regional Director
Legacy Speakers can be the Secondary Featured Speaker at a Local Seminar with no honorarium or back end payment. The area may pay for their airfare and hotel accoomdation if the ticket sales allow.

                  (b)    Category 1: These speakers/trainers may present the MPCP segment at an UnFranchise Business Presentation (“UBP”), conduct New UnFranchise Owner Trainings (“NUOT”), and conduct Basic Five (“B5”) Trainings at an approved publicly scheduled GMTSS meeting/training where attendees are charged an admission fee. Category 1 Speakers must: 

                           (i)     Be a Certified Executive Coordinator or above

                           (ii)     Earn up to $2,999 in commissions each month from one (1) or more BDCs;

                           (ii)    Be actively building and going for challenges

                  (c)    Category 2: These speakers/trainers may present the MPCP segment at an UBP, conduct an NUOT, conduct a B5, and speak/train at all other approved GMTSS events (i.e., Local, District, Regional) where attendees are charged an admission fee. Category 2 Speakers must:

                           (i)    earn a minimum of $3,000 in commissions each month from one (1) or more BDCs;

                           (ii)     Be actively building and going for challenges

         (2)    Qualifications: Only Speakers Bureau Members and qualified trainers recognized on the GMTSS online system are eligible to speak/train at publicly scheduled GMTSS events in which an admission fee is charged for attendance.

                  (a)    NUOT and B5 Trainings to be conducted in a home must be scheduled and posted on the GMTSS Online system and be open to the public (all UnFranchise Owners) in order to charge attendees for the training. Only Speakers Bureau Members may charge attendees for these trainings. Certified Executive Coordinators may still conduct NUOT and B5 Trainings in the home, however, they may not post on the GMTSS online system and may not charge attendees for these trainings.

                  (b)    Only Speakers Bureau Members may present the MPCP section of a publicly scheduled (i.e., in the GMTSS online system) UBP Meeting in which an admission fee is charged for attendance.

                  (c)    Only Category 2 Speakers Bureau Members may speak/train at Local Seminars, District Conferences, and Regional Conventions.

                  (d)    UnFranchise Owners who are not qualified Speakers Bureau members or qualified trainers who are recognized on the GMTSS online system may not charge a fee for any training or meetings.

                  (e)    All trainings and meetings shall be scheduled and submitted on the GMTSS Online system for each calendar quarter, thirty (30) days prior to the beginning of next calendar quarter.

         NOTE: Certified Trainers, WebCenter Trainers, TLS Coaches, nutraMetrix Trainers, Field Product Specialists, Certified Motives Trainers, and ISM Trainers shall comply with training requirements as currently set forth in these respective programs.

(C)    Speaker Bureau members/ trainers have the following financial responsibilities: Are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person helped to organize or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Regional Director, and the GMTSS Department.


SEC.  7       NEW UNFRANCHISE OWNER TRAINING (NUOT)

The New UnFranchise Owner Training is one of the three required trainings. The Basic 5 and the New UnFranchise Owner Training must be completed prior to attending the Executive Coordinator Certification Training. This training is designed to ensure that the key factors necessary for success are provided to new Independent UnFranchise Owners.

(A)    Basic 5 and New UnFranchise Owner Training Certificates:  After successfully completing the New UnFranchise Owner Training, each UnFranchise Owner must have the instructor sign the New UnFranchise Owner Training portion of the Basic 5 and New UnFranchise Owner Training Certificate (printable PDF can be found at www.UnFranchiseTraining.com). 

(B)     Admission Cost: Speakers Bureau Members are authorized to charge a ticket price of $15.00 per person and the meeting must be published on the GMTSS online system. Certified Executive Coordinators may conduct New UnFranchise Owner Training; however, they may not post them on the GMTSS online system and may not charge attendees for these trainings.

(C)     Approved Training: Only Certified Executive Coordinators who have personally passed the ECCT test may conduct the NUOT.  In order to maintain consistency and promote duplication within the Global Meeting, Training and Seminar System, all presenters of the New UnFranchise Owner Training shall utilize only unaltered company-approved and provided materials available from www.UnFranchiseTraining.com. 


SEC.  8        BASIC 5 TRAINING (B5)

The Basic 5 is one of the three required trainings. The Basic 5 and the New UnFranchise Owner Training must be completed prior to attending the Executive Coordinator Certification Training. This training is designed to teach the five main fundamentals that create a successful UnFranchise business.

(A)    Basic 5 and New UnFranchise Owner Training Certificates: After successfully completing the Basic 5 Training, each UnFranchise Owner must have the instructor sign the Basic 5 Training portion of the Basic 5 and New UnFranchise Owner Training Certificate (printable PDF can be found at www.UnFranchiseTraining.com).

(B)      Admission Cost: Speakers Bureau Members are authorized to charge a ticket price of $15.00 per person and the meeting must be published on the GMTSS online system. Certified Executive Coordinators may conduct Basic 5 Trainings; however, they may not post them on the GMTSS online system and may not charge attendees for these trainings.

(C)       Approved Training: Only Certified Executive Coordinators who have personally passed the ECCT test may conduct the B5.  In order to maintain consistency and promote duplication within the Global Meeting, Training and Seminar System, all presenters of the B5 shall utilize only unaltered company-approved and provided materials available from www.UnFranchiseTraining.com. 


SEC.  9       EXECUTIVE COORDINATOR CERTIFICATION TRAINING (ECCT)

The Executive Coordinator Certification Training (ECCT) is one of the three required trainings. An UnFranchise Owner has to complete a New UnFranchise Owner Training, a Basic 5 Training, and attend and pass the Executive Coordinator Certification Training to be qualified as a Certified Executive Coordinator. 

(A)    Prerequisites: UnFranchise Owners must present the Basic 5 and New UnFranchise Owner Training Completion Certificate to gain admittance to an Executive Coordinator Certification Training.

(B)    Required Attendance: Executive Coordinators must attend an Executive Coordinator Certification Training and pass a written test within 28 days of being issued an Executive Coordinator commission, or they shall forfeit subsequent commissions until this requirement has been satisfied and submitted to Market America by the Certified Trainer who conducted the ECCT. Only ECCTs scheduled and posted on GMTSS online are considered valid.

         For partnerships and married couples, it is recommended that all persons involved with the UnFranchise business attend the ECCT and pass the written test. However, only one is required to do so for qualification. Only qualified Certified Executive Coordinators that have personally attended an ECCT and passed the written test are authorized to teach New UnFranchise Owner Training and Basic 5 Training.

(C)   Admission Cost: Guidelines for pricing regarding the Executive Coordinator Certification Training are as follows:

         (1)    The pricing is per person (not per UnFranchise business or partnership) for an Executive Coordinator Certification Training.

         (2)    Initial ECCT attendees are those who have never attended an ECCT and passed the test. They must take the ECCT test at the end of the class. If they pass, they get an ECCT Certificate and will be considered a Certified Executive Coordinator (CEC) once the UnFranchise Level of Executive Coordinator is reached. The fee for an Initial ECCT is $50.00 per person. 

         (3)    An ECCT Audit is for Independent UnFranchise Owners that have already attended at least one ECCT and passed the test. They are attending to gain knowledge or to meet Master UFO or challenge requirements. The test is optional and will not count for or against the UnFranchise Owner, pass or fail. These attendees have passed the test before and are attending to update their knowledge base or fulfill Master UFO or Challenge requirements. The fee for an ECCT Audit is $25.00 per person. Only ECCT trainings that are published on the GMTSS online system may charge the fee.

(D)     Approved Training: Only authorized and active Certified Trainers may conduct Executive Coordinator Certification Training. The GMTSS Directory Search on unfranchise.com lists all Certified Trainers for a respective area and their location. An ECCT is a minimum of six hours.

         Trainers are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person help to organize or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Regional Director, and the GMTSS Department. Please refer to the Event Financial Report Form for details. All Training EFRs are uploaded on www.unfranchisetraining.com.


SEC.  10       CERTIFIED TRAINER SCHOOLS

Certified Trainer Schools are corporate-sponsored and corporate-operated training programs conducted one to three times per year. These Certified Trainer Schools are conducted to teach qualified UnFranchise Owners how to teach other UnFranchise Owners the key administrative elements necessary for successful participation in the Management Performance Compensation Plan. Certified Trainers are the only approved trainers permitted to conduct the Executive Coordinator Certification Training, a mandatory requirement for all Executive Coordinators. 

(A)    Prerequisites: Candidates for Market America’s Certified Trainer Schools must meet all requirements below, and be approved by the Director of Field Training at Market America. 

       (1)    Be Master Coordinator or higher UnFranchise Level.

       (2)    Qualify as a Master UFO at least one quarter per year.

       (3)    Purchase three (3) tickets from Market America for the World Conference and three (3) tickets from Market America for the International Convention

       (4)    Read and fully understand the current company UnFranchise Manual which can be found under Help and Training on unfranchise.com. Be able to reference it at any time for specific answers to questions on the Marketing Plan, policies and procedures, rules and regulations, administration of forms, and business-building or merchandising techniques.

       (5)    Attend and complete the two- to three-day Certified Trainer School at the home office or location so designated by the Company and meet all requirements set forth by the School Trainer and/or Director for successful completion and graduation from the school. This includes, but is not limited to: the completion and filing of a comment sheet, participation in any required activities, successfully passing any written or oral test, and being certified by the School Trainer or Director.

       (6)   Attending this school does not guarantee that the Candidate will be a Certified Trainer. The Candidate must have a knowledgeable understanding of the Marketing Plan, Basic 5, and UnFranchise Manual, and must pass the Certified Trainer Examination with a score of at least 90 percent.

       (7)    Pay in full to the company the cost or tuition of the Certified Trainer School attached with this form. A $50 charge will be deducted for all registration cancellations. To receive a refund, cancellations must be in writing and received by the company at least one month prior to the date of the training. No refunds will be made for cancellations received less than one month prior to the date of the training.

       (8)    Maintain the ongoing requirements as specified by the Market America, Inc. Certified Trainer Agreement.       

(B)    Reapplication: If an applicant for Certified Trainer School is accepted but decides not to attend due to personal reasons or other circumstances, then the applicant must reapply and go through the requalification process for the next school if he/she still desires to become a Certified Trainer.


SEC.  11       CERTIFIED TRAINER RESPONSIBILITIES

Certified Trainers shall comply with all terms, conditions, policies and procedures set forth in the Certified Trainer Agreement, Market America’s UnFranchise Manual, and as determined by the Director of Field Training.

(A)      Certified Trainer Schedule Requirements: Certified Trainers shall schedule and conduct at least one Executive Coordinator Certification Training, one Basic 5 Training, and one New UnFranchise Owner Training every six months. Only trainings submitted via GMTSS online will be accepted. 

(B)      Event Promotions: Certified Trainers shall promote the International Convention, Regional Conventions (within their region), corporate World Conference and their respective local seminars through the pre-purchase of tickets. The pre-purchase requirements are specified on the Certified Trainer Agreement form.

(C)      Executive Coordinator Certification Training (ECCT): Upon conducting an Executive Coordinator Certification Training, Certified

         Trainers shall submit to Field Training Department of Market America within five business days of the completion of the training: (1) the class attendance sheet(s); and (2) the ECCT Test Answer Sheets and (3) evaluation sheets. This documentation must be submitted to Field Training Department of Market America by the Certified Trainer in order to be recorded in the computer data system for the attending UnFranchise Owners.


SEC.  12        WEBCENTER™ CERTIFICATION TRAININGS

WebCenter Certification Trainings are designed to train UnFranchise Owners to sell maWebCenters products and recruit with maWebCenters.

(A)    Admission Cost: Only WebCenter trainings that are published on the GMTSS online system may charge the fee.  

         (a)    Certified WebCenter Trainers are authorized to charge a ticket price of $25.00 per person for WCT101 and $50.00 per person for WCT 201 for both in-person and hybrid events., 

         (b)    Certified WebCenter Trainers are authorized to charge a ticket price of $15.00 per person for Virtual WCT101 and $15.00 per person for virtual WCT201.

(B)    Approved Trainers: Only Certified WebCenter Trainers may conduct any part of the WebCenter Certification Trainings. 

(C)     Approved Training Content and Certification: The curriculum outlined in the company-approved materials must be used for any WebCenter Certified Trainings. The WCT 101 is a three and half (3.5) hour training. The WCT 201 is a fthree and half  (3.5) hour training.  Attendees are to receive certificates provided by the Certified WebCenter Trainer.

         Trainers are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person help to organize or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Regional Director, and the GMTSS Department. Please refer to the Event Financial Report Form for details. All Training EFRs are uploaded on www.unfranchisetraining.com.


SEC.  13       CERTIFIED WEBCENTER TRAINER SCHOOLS

Certified WebCenter Trainer Schools are corporate-sponsored and corporate-operated training programs conducted one to two times per year. These schools are conducted to prepare individuals to train others on Market America Internet products and services and to keep trainers current with new Internet products and services and with Market America’s Internet policies. Applications for classes are available online. Candidates for Market America’s Certified WebCenter Training Schools must meet the following requirements:

(A)    Webcenter Trainer qualification: An UnFranchise Owner must meet the following requirements to become a Certified Webcenter Trainer, as well as, to renew status as a Tainer each year:

         (1)    Must maintain at least Category 1 Speaker status;

         (2)    Must maintain an e-mail address and notify Market America of any changes;

         (3)    Must have an active WebCenter; 

         (4)    Must have attended (or conducted) one training within one (1) year prior to Certified WebCenter Training School (Please attach copies of Certificates of Completion to this application). Certified WebCenter Trainer’s provide dates of training conducted or of last Certified WebCenter Training School;

         (5)    Must pay a fee of $100/person or $200/couple for initial qualification/recertification; 

         (6)    Must have personally sold six (6) active WebCenter Products, within one (1) year prior to Certified WebCenter Training School, a minimum of three (3) products must be new website sales from your own WebCenter. No sales can be to yourself; and

                  (a)    Eligible maWebCenters Products can include: New website sale, Design Package, SEO Package, Google Advertising, Social Media Management, Online Reputation Management, Facebook Advertising, Managed Monthly Membership, MorseConnect, and Content Writing.

         (7)    Must attend a re-certification course every year.

Requirements must be met at the time of application. Applications must be postmarked by the published deadline (usually two weeks before the course). Failure to do so can result in suspension or loss of Certified WebCenter Trainer status.


SEC.  14       HEALTH & NUTRITION PRODUCT TRAININGS

Health & Nutrition Product Trainings are designed to enhance UnFranchise® Owner knowledge of health and nutrition products made available through Market America, along with the features and benefits of those products that were covered at the Corporate Product Symposium.

(A)    Admission cost: Admission costs to Health & Nutrition Product Trainings are as follows:

         (1)    Only approved Field Product Specialists conducting a Health & Nutrition Product Training that is scheduled in the GMTSS online system are authorized to charge a ticket price of $15.00 per person for in-person and hybrid product trainings. The ticket price for the Online Product Training is $10.00.      

         (2)    Attendees may not be charged for any materials used to conduct the training.

(B)    Approved GMTSS Product Training: Health & Nutrition Product Trainings may be conducted based on the following guidelines:

         (1)    Field Product Specialists are the only approved trainers permitted to conduct the Health & Nutrition Product Training. The requirements to be a Field Product Specialist are as follows:

                  (a)   Be a qualified member of the Market America Speakers Bureau.

                  (b)   Attend a Corporate Product Symposium within the last two (2) years. Every effort should be made to attend annually in person. If attendance is virtual, proof of attendance for a minimum of 70% of the Product Symposium must be demonstrated in the attendance report. 

                  (c)   Attend all Field Product Specialist Trainer meetings when requested, either at the time of the scheduled training or watch the recording to stay current and up to date. 

         (2)    Only materials and products covered at the previous year’s Corporate Product Symposium can be covered and taught at a Health & Nutrition Product Training. No additional content may be added without prior approval from the Director of Health & Nutrition, giving a minimum of at least two (2) weeks’ notice to review, as all content needs to go through legal prior to use. 

         (3)    The Health & Nutrition Product Training is a minimum of three (3) hours.

         (4)    Trainers are only required to submit (via email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person helps to organize or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Regional Director and the GMTSS Department. Please refer to the Event Financial Report Form for details. All Training EFRs are uploaded on  UnFranchise.com > Health & Training > Support Materials.

 


SEC.  15       MOTIVES® TRAININGS

There are three (3) types of Motives training courses and complimentary workshops. If a Motives Certified Trainer is in good standing, the  Motives Certified Trainer may conduct the following Motives Training classes:

NOTE: Only Motives Certified Trainers are authorized to charge a fee for Motives trainings and workshops.

(A)    Motives 1 to 1 Training: Trainer will give a tour of our collection as well as in depth education on how to create life-long relationships by offering customized solutions to clients. Trainer will dig deep into the importance of proper sanitation of your cosmetics kit and offer you all the tools you'll need to conduct effective and efficient Client Consultations. After mastering the 1 to 1, the Trainer will move on to the leverage behind having a fun and interactive event with your clientele and even offer an action plan to set you up for success moving forward! Ticket price is $40.00

         (1)    Motives Marketing Workshop: This workshop is focused on providing a lively discussion on the beauty industry, paired with viable solutions you can offer as a Beauty Advisor. We'll discuss the uniqueness of our brand and how you can position yourself to evolve into a professional by leveraging the tools, education and ongoing support available to our Motives community. Ticket price is $20.00.

         (2)    The Art of Makeup – Guided Application: This workshop is designed to help guide you step-by-step through proper technique and using products that will help keep your makeup lasting all day long and looking fresh! Ticket price is $20.00.

(B)    Skincare 1 to 1 Training: Trainer will begin with a description of industry statistics and consumer demand. Trainer will then differentiate our brands so that you understand the uniqueness of our exclusively branded products. Attendees will have a chance to interact with one another and practice ‘Conducting a Consultation’ with questions guided by the trainer. There will be a live demonstration of how to conduct an ‘All About Skin’ event, which is a systemized, duplicatable retail event with a written guideliness and included marketing/sales materials. Lastly, the trainer will discuss income possibilities based on building share of customer, being a product of the product and embracing the Shopping Annuity®. Ticket price is $40.00.

         (1)    Advanced Skin Solutions Workshop: During this workshop, the trainer will recap Skin Types, but dig deeper into servicing clients by understanding their respective skin needs and discussing product and lifestyle options to offer as a solution. Trainer will also focus on Beauty from the Inside Out. Ticket price is $20.00.

(C)    Motives Custom-Blend Your Beauty: Trainer will open class by identifying the need of a customizable product line and educating class on what makes Motives such a viable solution. Basic Color Theory will be taught so that attendees understand the purpose and intent of the various products that we offer in our Custom Blend Mineral Kits. The Art of Communication will be discussed, as this is essential in creating long lasting client relationships. The entire class will have the opportunity to follow along, step-by-step, in creating their own personalized custom blended liquid and/or mineral powder. The trainer will discuss how to work together with a team to maximize sales at a ‘Blend Your Beauty Event’ and how to properly brand you and promote the product. Lastly, you will hear about the incredible income potential custom blend has to offer with a 200-300% retail markup. Ticket price is $40.00.

         (1)    Advanced Custom Blending: In this fun and interactive workshop, we will reference our Custom Blend Recipe Book: Inspired by YOU, and whip up some incredible products that you can offer to your custom clients. Whether it's a blush, bronzer, brow-pomade or polka-dot primer, you'll love it all and be amazed at how fun and duplicatable custom blending can be. Ticket price is $20.00.

         Note: Only Certified Motives Trainers are authorized to charge a ticket price for Motives meetings which are published on the GMTSS online system. 


SEC. 16         MOTIVES® PROFESSIONALS

Market America has defined two (2) levels of Motives Professionals.

(A)    Motives Certified Beauty Advisor – UnFranchise Owners must meet the following requirements in order to become a Motives Certified Beauty Advisor:

         (1)    UnFranchise Owners must have attended the following classes:

                  (a)    Skincare 1 to 1 Training

                           (i)    Advanced Skin Solutions Workshop

                  (b)    Motives 1 to 1 Training

                           (i)    Motives Marketing Workshop

                           (ii)    Art of Makeup – Guided Application Workshop

                  (c)    Motives Custom – Blend Your Beauty

                           (i)    Advanced Custom Blending

         (2)    Must purchase all products needed to successfully host and conduct an All About Skin, Blend Your Beauty Basics, and It’s Your Time to Shine retail events. 

         (3)    UnFranchise Owners who wish to become a Motives Certified Beauty Advisor are encouraged to utilize the Motives Welcome Guide and leverage our Motives Monday series. 

(B)    Motives Certified Trainer Initial Qualification Requirements – UnFranchise Owners must meet the following requirements in order to become a Motives Certified Trainer and submit an application to the Motives department for review:

         (1)    Must meet all requirements of a Motives Certified Beauty Advisor;

         (2)    Purchase all of the products needed to showcase during each respective course

                  (a)    Motives 1 to 1 

                           (i)    The full range of current foundation shades

                           (ii)    Necessary tools and products to prep skin for makeup application

                           (iii)    A collection of top-selling and personal favorite Motives products

                           (iv)    All of the products needed to successfully host and conduct a Beauty Basics, and It's Your Time to Shine retail event 

                           (v)    Any current seasonal products/palettes to showcase

                           (vi)    Marketing materials to support the retailing and business-building process (i.e. Motives Welcome Guide, product flyers, consultation guideline, hostess incentive packet, etc.)

                  (b)    Skincare 1 to 1

                           (i)    Comprehensive skincare collections (such as Lumiere de Vie®  full regimen), as well as uniquely branded specialty care products

                           (ii)    All of the products needed to successfully host and conduct an All About Skin retail event

                           (iii)    Marketing Materials to support the retailing  and business-building process (i.e. Motives Welcome Guide, product flyers, consultation guideline, hostess incentive packet, etc.)

                           (iv)    A collection of personal care products to showcase to the class

                           (v)    Home Shopping List and Market America Catalog to help the class understand how to convert their spending into earning and fund their Shopping Annuity® 

                  (c)     Motives Custom: Blend Your Beauty

                           (i)    Custom Liquid Kit

                           (ii)    Custom Powder Kit

                           (iii)    All blending/mixing accessories

                           (iv)    Tablet of Custom Blend Liquid Client Survey

                           (v)    Tablet of Custom Blend Powder Client Survey

                           (vi)    Custom Blend Manual

                           (vii)    Custom Blend Recipe Book

                           (viii)    Empty bottles and jars for finished product

         (3)    Must be at least an Executive Coordinator;

         (4)    Must earn at least $2,100.00 in commission income 

         (5)    Must earn at least 1,000 BV per calendar quarter in beauty products;

         (6)    Must be a Convert Spending Into Earning Achiever;

         (7)    Must personally sponsor two (2) qualified UnFranchise Owners in the previous calendar year; and         

         (8)    Must purchase five (5) Market America International Convention and Market America World Conference tickets per year.

(C)      ONGOING MOTIVES CERTIFIED TRAINER REQUIREMENTS
Once an UnFranchise® Owner becomes Motives Certified Trainer, the UnFranchise Owner must continue to meet all of the initial requirements, in addition to the following:   

         (1)    Purchase all new products launched at Market America International Convention and Market America World Conference

         (2)    Attend monthly Motives Certified Trainer calls

         (3)    Must attempt each Motives Challenge and achieve at a minimum all asterisk tasks and activities and email your paperwork to the Motives Department even if you have not achieved the challenge. 

         (4)    Must conduct one of each of the Motives Trainings and Workshops per quarter (through GMTSS) which include:

                  (a)    Skincare 1 to 1

                  (b)    Advanced Skin Solutions

                  (c)    Motives 1 to 1

                  (d)    Motives Marketing

                  (e)    Art of Makeup – Guided Application

                  (f)    Motives Customer – Blend Your Beauty

                  (g)    Advanced Custom Blending

         (5)    Must conduct at least three (3) Motives Events of your choice per quarter (in accordance with the Motives Welcome Guide) such as:

                  (a)    Motives Beauty Basics Event;

                  (b)    Motives It’s Your Time to Shine;

                  (c)    All About Skin Event; or

                  (d)    Motives Blend Your Beauty Event.

         (6)    Must attend Motives Certified Trainer meeting to learn about new programs and trainings, which will be held on Wednesday prior to Market America International Convention and Market America World Conference

         (7)    Recertify every two (2) years


SEC. 17     NUTRAMETRIX® TRAININGS

Corporate nutraMetrix faculty and staff members are trainers for all nutraMetrix GMTSS events (nutraMetrix Busines Presentation, nutraMetrix Implementation Training and nutraMetrix Product Training), and these events may be scheduled in your area through your Local Coordinators. Only nutraMetrix trainings that are published on the GMTSS online system may charge the fee. For any additional information regarding nutraMetrix Consultant, please review Chapter 9 of your UnFranchise Manual.

(A)    nutraMetrix Business Presentation: This one-hour presentation provides an introduction to nutraMetrix, with discussion that turns economic impacts of our country’s health care and patient demands for wellness options into revenue generating solutions for health professionals. We will provide an overview of the unique solutions available to help health professionals add revenue and wellness while differentiating themselves from other practices of the same specialty. We will also provide an introduction to staff integration as we review the various roles that nutraMetrix Consultants can contribute, whether developing staff members to support wellness, or operating as an independent nutraMetrix Consultant. Suggested Audience: Ideal attendees would include health professionals who are existing, new or evaluating nutraMetrix. Staff members and those planning to attend nutraMetrix Training (NC Interns) are also encouraged to attend, as well as current nutraMetrix Consultants. Ticket price is $5.00 per person.

(B)     nutraMetrix Implementation Training: This 3-hour course will introduce concepts that are essential to an effective implementation, helping health professionals and their staff learns how to integrate a successful wellness program. The course begins with core points to customize the vision and goals for the practice, customizing product selection, and an overview of how to systemize implementation within an office. Suggested Audience: Ideal attendees would include health professionals who are existing, new or evaluating nutraMetrix. Staff members and those planning to attend nutraMetrix Training (NC Interns) are also encouraged to attend, as well as current nutraMetrix Consultants. Ticket price is $15.00 per person.

(C)      nutraMetrix Product Training: This course provides 3-hour introduction to nutraMetrix products, providing a foundational understanding key differentiators of the nutraMetrix line and the products to support various areas of health care. Suggested Audience: Current nutraMetrix Consultants and nutraMetrix Health professionals as well as all who are evaluating nutraMetrix as a Health Professional or a Consultant. Ticket price is $15 per person.

         Only nutraMetrix trainings that are published on the GMTSS online system may charge the fee.

         Trainers are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person help to organize or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Regional Director, and the GMTSS Department. Please refer to the Event Financial Report Form for details. All Training EFRs are uploaded on www.unfranchisetraining.com.


SEC. 18       TLS® TRAININGS

TLS-101 training is open to the public. TLS-101 THE FOUNDATION TO LIVE THE TLS LIFESTYLE is a three (3) hour training session to learn the nutrition basics, science behind our TLS products and different types of menu plan that are available. TLS program is for everyone who want to live the healthy lifestyle. Business is not discussed on this day, so your guests interested in losing weight and learning more about TLS are welcome. Each participant will leave with a signed certificate of attendance. 

TLS-201 training is open to UnFranchise Owners only. An UnFranchise Owner should take the TLS-101 training before taking the TLS-201 training. The TLS-201 training is a three (3) hour training which focuses on building a successful UnFranchise business with the proven MPCP in conjunction with TLS. This training will teach you how to develop Base 10-7 strong with marketing strategies and tips to coach and attract clients to build business and generate revenue. Each UnFranchise Owner that attends will leave with a commitment sheet ready to build the business and a certificate of attendance. This training along with TLS 101 is one of the requirements for Unfranchise Owners who are interested to become a Certified TLS Coach.

Only TLS trainings that are published on the GMTSS online system may charge the fee. 


SEC. 19      INITIAL TLS TRAINING CERTIFICATION REQUIREMENTS

There are three (3) different levels of TLS Weight Loss Solution professionals; Each professional has different requirements that a UnFranchise Owners must meet to qualify. A TLS Coach is an UnFranchise Owner who sells TLS Weight Loss Solution products and does not need to be certified. UnFranchise Owners that wish to become Certified TLS Coaches and Certified TLS Trainers must submit an application to the TLS department for review and approval. An application will be considered for approval if the following requirements are met:

(A)    Certified TLS Coach: 

         (1)    Attended TLS-101 and TLS-201 training annually;

         (2)       Purchased or sold ten (10) Individual TLS Supplements or TLS Kits;

         (3)    Regularly use your www.tlsSlim.com page and send customers to it

         (4)    Must like and follow TLS Weight Loss Solution on Social Media and make or comment on at least five (5) posts on TLS Facebook, Instagram or Twitter (@TLSweightloss);

         (5)       Must share at least five (5) posts from TLS Facebook, Instagram or Twitter page to your personal page;

         (6)       Conduct at least two (2) TLS overviews (Home/Office or Online) during the time you are qualifying for certified Coach;

         (7)    Must have ten (10) TLS Preferred Customers registered to your tlsSlim.com website;

         (8)       Must submit ten (10) client results and testimonials from any of the TLS program you run to the email address indicated on the application form (download from back office); and 

         (9)      Must maintain or be progressively working towards: 25-31% Body Fat for Woman 18-25% Body Fat for Men *Special Medical Considerations will be taken into account. We want you to be a product of the product.

(B)      Ongoing Certified TLS coach qualification requirements:  In order to maintain status as a certified TLS coach, Coaches must remain in good standing and continue to fulfill the following (You have the 3 months to complete the requirement when you receive an email from TLS division to inform you that you are due for re-certification).

         (1)    Attended TLS-101 and TLS-201 training annually; and

         (2)    Must submit three (3) new client results and testimonials from any of the TLS program you run to the email address indicated on     the application form (download from back office).

(C)    Certified TLS Trainer:

         (1)      Must have met all of the Certified TLS Coach requirements;

         (2)      Must be a Senior Master Coordinator level or above;

         (3)      Must be a Category one (1) Speaker or higher;

         (4)      Must have achieved Convert Spending Into Earning Achiever status within the last year;

         (5)      Must have qualified as a Master UnFranchise Owner within the last year;

         (6)      Must have retailed a minimum of $4000 in TLS products within a year; 

         (7)      Must have attended a corporate sponsored Train the Trainers, TLS-101 and TLS-201; and

         (8)    Must have attended a Market America corporate event in the last 6 months (World Conference or International Convention)

(C)     Ongoing TLS Trainer qualification requirements:  In order to maintain status as a TLS Certified trainer, Trainers must remain in good standing and continue to fulfill the following:

         (1)    A Certified TLS trainer must conduct a minimum of one (1) TLS-101 and one (1) TLS-201 training every quarter, covering material and in accordance with Market America policies;

                  (a)     Certified TLS Trainers are required to teach according to the specific agendas given by the TLS Weight Loss Solution Department. This includes; but is not limited to the following: the TLS Weight Loss Solution menu plans, how to use the Weight Loss Profile to select the client’s menu plan and supplement recommendations, weekly education, how to conduct TLS overview, how to conduct a home clinic/consultation, and marketing tips for the clients/customers.  Each UnFranchise Owner completing the TLS Weight Loss Solution Training must have a satisfactory functional working knowledge of those areas. It is the responsibility of Certified TLS Trainer to adequately train each individual UnFranchise Owner who attends the TLS Weight Loss Solution Training and therefore it is also their responsibility to provide the UnFranchise Owner in question with the knowledge they need to be a TLS Coach. 

         (2)    Maintain Certified TLS Coach Status (must submit certified coach documentation every year);

         (3)    Attend corporate taught TLS Train the Trainer once every year (may attend more frequently for updates);  

         (4)    Qualify as a Master UnFranchise Owner and Convert Spending Into Earning Achiever at least once per calendar year;

         (5)    Retail a minimum of $4,000 of TLS products every year;

         (6)    Aim to achieve at least one Corporate TLS Business Challenge once per calendar year;

         (7)    Attend and purchase five (5) tickets to both International Convention & World Conference from the company; 

         (8)    Support or play a role in your area GMTSS team/ Leadership Committee; and

         (9)    Participate in monthly TLS Trainers’ update meeting or any mandatory calls or meeting if applicable.

(D)    Miscellaneous Trainer requirements: 

         (1)    In order to conduct TLS Weight Loss Solution Training Classes outside your immediate training area (most cases a 90-mile radius) you must be asked by the Local Coordinator, and submit dates to Director of Training for final approval;

         (2)    TLS Certified Trainers must submit class attendance sheets to the Market America within five (5) business days of the TLS-101, TLS-201, and any Specialized Corporate Approved Training classes;

         (3)    Trainers are only required to submit (email) a GMTSS Event Financial Report Form (EFR) report.  Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Regional Director, and the GMTSS Department. Please refer to the Event Financial Report Form for details and follow GMTSS guidelines for updates. All Training EFRs are uploaded on www.unfranchisetraining.com.

         (4)    Respond to questions on TLS Weight Loss Solution Coach Support Facebook page. 

         (5)    Demonstrate living the TLS lifestyle – also be consistent with TLS branding in your social media page and has an outstanding reputation amongst your peers.

         (6)    Be a positive role model for other coaches, clients & prospects – NO negative comments from the field. 

         (7)    Promote the TLS Program and no other weight management programs.

         (8)    Mentor UFO’s who express a desire to become Certified Coaches - Educate field to duplicate the system (& to grow your own business)


SEC.  20    ADVISORY COUNCIL MEMBER RESPONSIBILITIES

As the Independent UnFranchise Owner’s corporate representative body, the Advisory Council shall ensure the Global Meeting, Training and Seminar Program is in full compliance as directed by the Vice President of Sales. 

(A)     Initial Requirements: In order to serve on the Advisory Council, an UnFranchise Owner must:

         (1)    Achieve Director or above UnFranchise Level;

         (2)    Earn a minimum of $48,000 during the previous quarter;

         (3)    Personally sponsor three (3) UnFranchise Owners in the last calendar year;

         (4)    Undergo a review and approval by the Corporate Team; and 

         (5)    Agree to the Code of Ethics.

Market America reserves the right to change, modify, or amend the requirements, qualifications, and certification rights for Council Members, at its sole discretion.  

(B)     Ongoing Requirements: In order to maintain status as an Advisory Council member, a Council Member must requalify by meeting the following requirements: 

         (1)    Purchase fifteen (15) tickets to major home country events (International Convention, World Conference for North America, National Convention and Leadership School for Taiwan, etc.);

         (2)    Maintain an income of $40,000 each calendar quarter;

         (3)    Personally sponsor three (3) people each calendar year;

         (4)    Attend World Conference, International Convention, Regional Convention for North America or country specific Annual Conference;

         (5)    Attend all Advisory Council calls (you may not miss more than two calls in a year without prior approval);

         (6)    Abide by the Code of Ethics;

         (7)    Maintain Shopping Annuity Activities (3 quarters of the year); and

         (8)    Perform required management responsibilities in their organization as required by the UnFranchise Manual and IUA&A.


SEC. 21        MARKET AMERICA RESPONSIBILITIES

Market America shall ensure all activities and requirements are executed as set forth in Chapter 21 and/or as set forth according to each respective agreement.